TIME: 12:00 - 12:40
LOCATION: Ballroom 4 - AI with a Conscience

Algorithms are shaping real-world business outcomes – from credit decisions to hiring and personalised pricing. The ethical implications are significant: risks of bias, opaque decision-making, and erosion of customer trust. In this session, IT leaders will explore how to embed fairness, transparency and accountability directly into the development lifecycle. These CIOs will share their role in addressing algorithmic bias and ensuring responsible data use from the outset. Drawing on global missteps and local regulatory expectations, the discussion will provide practical insight into building digital products that don’t just comply with the law but actively build customer loyalty.